Thursday, August 25, 2011

A BIG Smiledog "THANK YOU" you goes out to Claire at BeNatural.

We had a great surprise this week.

Claire Lasnier from Be Natural  http://www.benaturallaserhairremoval.com/ 
dropped by our office with lunch for all our receptionists.

This was a total surprise and greatly appreciated by everyone at Smiledog. Claire has been a client for several years and we love booking appointments and helping her clients with FAQ's..

Claire runs a great company and the "Smile Gals" love helping her grow her business.

Thanks so much Claire. We loved the surprise.




Be Natural Website

Thursday, August 4, 2011

July 2011 Smiledog Testimonials

After a long absence from blogging we have finally have our Smiledog blog linked to our website.
I do not know why this took so long. I guess it the typical problem most small business owners have. Not enough time in the day.,

So to get started I am posting some testimonials we received in July 2011.

Then the goal will be to get some old events updated with pictures etc. and then start a regular blog schedule.

Its nice to get something off the list! Jeff@Smiledog

Testimonials for July 2011
Things are going good so far. I've enjoyed the contact, questions, and friendliness of the receptionists and have had some good feedback from patients.
Acupuncture Clinic Calgary
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Just tested the call transfer and it worked great..and tell Tanya she sounds awesome.
I do have to tell you, before I made the choice to go with your company I did phone three other companies, one got my name wrong, one lost my call in a transfer, and another one got my phone number wrong on the message and they all did not sound as cheerful as your employees. I have had the opportunity with calling you back to get to talk to a couple of them, and they are very organized and sound fabulous. Just wanted you to know that I have a lot of faith in the way that your company is offering this service, I am very impressed.
Aradia Fitness
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Hey Jeff.
Everything is working out really well, and I have no complaints at all.  Everyone I have asked has eceptionists" were professional and pleasant.  A few were taken off guard as they did said that the "rnot expect to here a live person answer.  The service is doing exactly what I need it to do which is to ensure that I do not miss any calls.  I honestly have been an advocate for your business and telling people about it as I am a huge fan of the concept.  You should consider franchising.
Chrio Clinic Calgary
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I just want to say how very pleased I am with the service at Smiledog! Brittany and the other receptionists go above and beyond and it really shows and I have great client feedback.
Intuitive Consultant/Medium  | Reiki Master

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I have been using your service for a few weeks now and I have to say I am delighted. The receptionists, who I call Smile-girls, are fab, everyone of them. It’s been great for me.
Lawyer / Franchise Consultant Montreal //




I then asked  if we could use the above testimonial and she wrote back.
That’s not a testimonial!!! This is:
I have a management consulting/law firm and really needed some help managing my calls!  I found Smiledog on a Google search and because they are a small firm like mine I thought I would give them a try. Don’t let the size fool you, this firm delivers a top notch professional and totally customized, solution to your communication needs. Unlike the big companies that I have used before, you can change your instructions in real time, via a simple email; in fact, everything with them is that easy. Smiledog has great old fashioned values- they put the Client first!          
Lori Karpman, President & CEO Lori Karpman & Associates Ltd.        
Now that’s a testimonial you can print!
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Seriously Brittany, you are the most efficient person ever. I think you need to ask for a raise! Also I am sending off a note to Jeff before I leave on how impressed I am with you and your work for us. I always feel in good hands when I  know you are on the plan!!
Thanks so much!!
Massage Therapy Clinic
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